Residence Coordinators
The Residence Coordinator is a full–time, professional live–in staff member. The Coordinator is a graduate of a master's degree program, most typically higher education administration or student counseling. The Coordinator is responsible for the overall operations in the hall or complex. Duties include helping residents with academic, housing and personal problems; advising residence hall student groups; providing educational programs; supervising and training RAs; and helping residents develop and maintain positive communities.
Assistant Coordinators
Assistant Coordinators are full-time graduate students pursuing academic work (usually in higher education administration or student counseling) who also live and work in the residence halls. These graduate students assist the Residence Coordinator in all areas of hall management, community development, student group advising, and staff supervision.
Resident Assistants (RAs)
RAs are upper–division undergraduate students who live in the residence halls. RAs coordinate fun and educational activities, inform students about university norms and expectations, serve as a resource for students, disseminate information, and work toward building a community atmosphere. RAs uphold and enforce community standards and university policies and have the authority to confront residents or guests in violation of these policies. Residents are encouraged to go to their RA staff with questions or concerns.
Desk Assistants (DA)
University Housing operates a 24/7 hub desk in each complex that are staffed by the DA. This is a student staff position that serves as the first point of contact at our desks, providing exceptional customer service and support. Whether it’s a lock out, crisis response, or a question about parking, our DAs serve as a resource to support student success in the residence halls.
Lead Desk Assistants (LDA)
Each hub desk has an LDA that helps our Desk Operations team supervise and support the student staff at each front desk. The LDA takes the lead on scheduling their desk and meets at least twice per semester with each DA on their team to provide support and build a relationship. The LDAs play a key role in ensuring consistent service, strong team performance, and an overall positive residential experience.