What We Do

University Housing's Custodial and Maintenance staff strives to maintain a safe, clean, and healthy environment for its residents. The staff prides themselves on their rapid response and diligent efforts to maintain the residence halls.

Our goal, and promise to you, is to maintain an environment that makes a good first impression, which places a value on comfortable and usable spaces, and is conducive to successful studying and personal growth.

We welcome your suggestions on how we can improve our services and facilities. Our staff considers new ideas and evaluates our processes on a daily basis.

Custodial

There is a custodial staff that is responsible for handling the day to day care and cleaning of the residence hall to which they are assigned. Each building's custodial staff is supervised by a Facilities Supervisor that is assigned to that building.

Community Involvement

Highly visible, available, consistent, knowledgeable
High contact with residents, family during move-in
Collaboration with other campus departments
Weekly walks and interactions with Residence Life staff to review hall condition

Staff Focus/Training

Hands–on training with policies, equipment, procedures
Periodic employee reviews with area inspections and feedback
Basic career guidance, advising, training for staff
Weekly equipment evaluation
Maintain and update staff manual

Daily Responsibilities

Maintain high level of cleaning on floors, public spaces, and other finishes
Daily community bathroom cleaning, and ongoing cleaning of suite/apartment bathrooms
Work with various vendors (carpets, furniture, pest control, etc…)
Facilitate recycling program
Process and distribute work order submissions
Order and maintain custodial supplies

Special Projects

Weekend cleaning crew — checks trash and facilities–related incidents
Conduct Health & Safety, Maintenance inspections each semester
Work additional weekend hours during high–traffic dates
Inventory hall furniture/finishes
Winter/Spring suite bathroom cleaning — no added staff
Quick turnarounds for Summer camps/conferences – no added staff

Emergency Responses

After hours response crew for emergency cleaning purposes
Blood borne pathogen remediation
Bed bug response and control
Staph infection emergence control

Maintenance

In University Housing we take pride in our facilities. We do this by building a team of skilled staff to maintain the residence halls’ functionality, furniture and amenities. We have a wide range of staff positions, so that we can respond to the various needs arising in our residence hall facilities.

Each hall has a Skilled Trades Worker to take care of routine maintenance in and around the hall. We also have Carpentry Shop staff to address these specific needs, and Preventative Maintenance Staff to periodically service our facilities.

Filter Changes/Air Unit Serviced

Maintenance staff change the air filters in the residence hall rooms approximately every 60 days, with Salley being the exception of approximately every 30 days. While doing so, staff also services and cleans the air units. Hall staff will post flyers prior to starting the task, and residents will need to ensure that the filter vent can be assessed by the hall staff.